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Shift + Change

Observations and Reflections Promoting Firefighter Resilience

How can we support new hires in the fire service?

9/8/2023

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Supporting new hires in the fire department is crucial for their successful integration into the team and their overall professional development. Here are some ways to provide support to new hires:
  1. Orientation and onboarding: Implement a comprehensive orientation and onboarding program for new hires. This program should include familiarizing them with department policies, procedures, and organizational culture. Provide them with a clear understanding of their roles, responsibilities, and expectations. Assign a mentor or buddy to guide them through the initial phases of their employment.
  2. Training and professional development: Offer comprehensive training programs to new hires that cover essential firefighting skills, equipment operation, safety protocols, and department-specific procedures. Provide ongoing opportunities for professional development and learning to enhance their skills and knowledge. Encourage them to attend workshops, conferences, and specialized training courses.
  3. Clear communication: Maintain clear and open communication with new hires. Establish regular check-ins to discuss their progress, address any concerns or questions they may have, and provide constructive feedback. Ensure they have a point of contact for any work-related queries or challenges.
  4. Mentoring and buddy system: Assign experienced firefighters as mentors or buddies to new hires. Mentors can provide guidance, support, and share their knowledge and experiences. The buddy system helps new hires navigate the firefighting culture, build relationships, and feel supported throughout their initial period of employment.
  5. Team integration and camaraderie: Facilitate team-building activities to foster a sense of camaraderie and integration among new hires and the existing team. Encourage social interactions and create opportunities for them to connect with their colleagues outside of work. This helps build positive relationships and a supportive work environment.
  6. Feedback and recognition: Provide regular feedback and recognition to new hires to acknowledge their progress and achievements. Highlight their strengths and offer constructive feedback for improvement. Recognition and positive reinforcement boost morale and motivation, making new hires feel valued and appreciated.
  7. Encourage self-care and work-life balance: Educate new hires on the importance of self-care and maintaining a healthy work-life balance. Promote healthy coping mechanisms, stress reduction techniques, and the utilization of available support services. Encourage them to prioritize their well-being and create a supportive environment that encourages self-care practices.
  8. Follow-up and evaluation: Conduct periodic evaluations to assess the progress and performance of new hires. Provide constructive feedback and address any areas that require improvement. Offer opportunities for career advancement and set goals for their professional growth within the fire department.
By implementing these strategies, fire departments can create a supportive environment that helps new hires feel valued, supported, and motivated to excel in their roles. This support sets the foundation for their successful integration into the team and their long-term career development.
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